Entries by Ken Brown

Rebuilding a Best In Class Travel and Expense Policy

(09-28-2023) TRAVEL Establishing a Committee: Whether reviewing or rebuilding your policies, create a committee to include all relevant stakeholders. This includes not only divisional stakeholders such as Human Resources, Risk Management, Finance/Accounting and Legal, but also to have a solid representation of travelers from differing demographics and frequency of travel. Traveler Wellness: Understand what your […]

Hotel Sourcing Season 2024 – What Lies Ahead

(09-28-2023) Sourcing hotels is normalizing! While we see continuous change in all areas of preferred supplier negotiations, the hotel sector is working towards increasing transparency and partnerships with their corporate customers. KEY DRIVERS TO THE ONGOING RISE IN ROOM RATES: Pressure of Wage Increases: Hoteliers around the world continue to struggle with retaining quality staff […]

2024 Global Business Travel: Projections and Perspectives

(09-28-2023) The Global Business Travel Association released its predictions with an exciting projection for 2024 of surpassing the global pre-pandemic business level spend to $1.4 trillion. This forecast further extends growth to $1.8 trillion by 2027. Business travel spend and booking patterns are entering a dynamic environment. The pandemic’s overall influence on the direction of […]

The Voice of the Traveler

Business travelers in a recent survey performed by BTN characterized travel as a fundamental work enablement mechanism for their current roles. More than 83 percent of 309 full-time workers said that business travel was “important” or “very important” to their job success, and over 84 percent said it was “important” or “very important” to their […]

The ‘Now’ Normal
Balancing Change

We have all heard the phrase, ‘change is the only constant’. While this may feel true, we must ask ourselves what aspects of change are imperative to incorporate into your travel programs, and how do they align within your foundational principles?

What Dictates a Successful Trip?

Was your trip successful? Unfortunately, it is complicated, yet this could be a terrific place to start. The traveler may be considering their trip successful based upon the quality of the meetings, if the flights were on time, hotel room clean and/or if they were productive while on the road. On the opposing side, they […]