Entries by Ken Brown

The Voice of the Traveler

Business travelers in a recent survey performed by BTN characterized travel as a fundamental work enablement mechanism for their current roles. More than 83 percent of 309 full-time workers said that business travel was “important” or “very important” to their job success, and over 84 percent said it was “important” or “very important” to their […]

The ‘Now’ Normal
Balancing Change

We have all heard the phrase, ‘change is the only constant’. While this may feel true, we must ask ourselves what aspects of change are imperative to incorporate into your travel programs, and how do they align within your foundational principles?

What Dictates a Successful Trip?

Was your trip successful? Unfortunately, it is complicated, yet this could be a terrific place to start. The traveler may be considering their trip successful based upon the quality of the meetings, if the flights were on time, hotel room clean and/or if they were productive while on the road. On the opposing side, they […]

The Value of a
Structured Travel Program

Many companies refer to their travel policies and employee travel process as either ‘managed’ or ‘unmanaged’ travel programs. The ‘managed’ program has been referenced as a process serviced and supported by a Travel Management Company with specific directives as to how the travelers should book their travel. In comparison, an ‘unmanaged’ program typically provides guidelines, […]