Online Booking Tools
Specializing in Self-Service Booking Technology

Online Booking Tools provide a synergy to your travel program. It combines the best of policy compliance, individual traveler self-service convenience, while reducing the cost of travel management. We believe our clients should have a choice in the tools and services that best fit within your corporate culture. Whether it is the ease of expense integration, ability to identify sustainable travel options or providing a fully integrated mobile user experience, TI is here to deliver the tools that align with your needs.

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Learn More about SAP Concur Travel >

Learn More about Deem – Mobile First >

Benefits of Online Booking

Align your Corporate Policy while Empowering Your Travelers
Today’s travelers want the flexibility of self-service and the ability to have all of their travel information at their fingertips. An Online Booking Tool provides 24/7 digital access so your travelers can book their own travel, while clearly staying within your company’s policy parameters. Whether your program is highly managed, or provides your travelers with simple guidelines to direct their buying behavior, an online booking tool delivers the convenience and process management your program requires.
Increase Duty of Care and Traveler Safety
Duty of Care and traveler safety is a fundamental responsibility for all companies. Your travelers understand and appreciate that you care about their well-being, and as a result, are more willing than ever to comply with your company’s processes and policies to ensure their safety. Online booking encourages your travelers to book all of their travel through your designated tool, integrating the booking data into duty of care products and services and directly alerting your travelers with disruption and safety information throughout their journey.
Leveraging Preferred Suppliers and Delivering Cost Savings
Whether you are a small business or a multinational company, cost savings and supplier relationships play a large part of a properly managed program. An online tool highlights your preferred airline, hotel and ground transportation suppliers, driving more bookings to these partners which in turn helps to lower your negotiated rates, or other soft dollar benefits if you are in the process of building your program’s leveraging capabilities.

What Sets Travel Incorporated Apart?

Dedicated Online Travel Services Team of Experts
Whether you decide to implement Concur Travel or Deem’s Etta, TI is unique in that we provide you and your travelers with a team of Online Travel Services (OTS) experts at no additional cost. This team starts out by optimizing your tool to align with your culture, duty of care and cost savings objectives. When your travelers have any technical or user challenges, this team assists to mentor and guide your travelers with a 97% first call resolution.
Tailored Site Configuration to Encourage Traveler Adoption
Every company is unique and your site configuration should mirror your culture and desired booking processes. We make certain we understand what type of buying decision patterns you wish to encourage, and those that you wish to shift. Your Travel Incorporated OTS team member will provide best in class recommendations, customized messaging, or simply the easiest booking flow option to encourage adoption.
Capture Missed Savings Opportunities and Redirect Traveler Buying Choices during the Search Process
Throughout the booking process, Travel Incorporated captures search options that were displayed to your travelers to identify missed savings opportunities. These along with reason codes and other key data components are built into our reporting so that we can bring new initiatives to your program to further reduce your spend.

“They take a proactive approach by offering suggestions to improve our travel program and the Concur booking tool has been customized to fit the needs of our travelers.”

Travel ManagerWholesale Distribution

“I would certainly consider TI to be best in class – their knowledge of the travel industry, along with their knowledge of Concur, the experience they bring to the table, and their ability to assess, diagnose and prescribe solutions for prospective clients is the best I have seen in the marketplace.

Customer feedback on TI is the exact same – together, I can’t recall ever losing a deal we walked into side by side!”

SAP ConcurSr. Regional Sales Executive

“TI is my go-to resource for all my questions regarding travel. They have played an integral role in adding value to my client portfolio, through their knowledge of the travel industry.”

Sr. Client Engagement ExecutiveSAP Concur

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U.S.: Update: Disruption continues at New Jersey airports on 29 April

Canada: Flights destined to Toronto Pearson International Airport in Ontario are grounded because of thunderstorms

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