Entries by Ken Brown

Maximizing Return
on Value in Corporate Travel Management

In today’s rapidly evolving business landscape, companies are under increased pressure to deliver greater value with fewer resources. Tighter margins, a rise in stakeholder expectations, and a renewed focus on operational resilience have transformed the role of procurement and travel managers – no longer just targeted cost-control, but also strategic value…. For more insight into […]

2024
Travel Market
Report

Travel Incorporated has taken the input of various sources including The Economist, air passenger market analysis from IATA, the OAG (Official Airline Guide) and BCD, our global servicing partner, to combine and summarize the most significant trends that are likely to impact business travel.

Boeing
and the Focus
on Safety

The past few years have kept Boeing in the public eye due to concerns over a lack of safety protocols within their manufacturing processes. The numerous incidents have brought about regulatory scrutiny and federal investigations.

How would a ban on TikTok impact Business Travel?

Business Travel policies, guidelines and directives have historically been focused on cost avoidance, savings, and traveler safety. While social media has not been considered having or contributing to an impact to these areas, it is becoming a potential topic of concern due to challenges of data privacy.

TMCs Using AI To Target ‘Low-Hanging Fruit:’ Inbound Email Automation

Asked how the world’s largest travel management company was applying artificial intelligence, American Express Global Business Travel CEO Paul Abbott in December said inbound email automation was “the biggest area of low-hanging fruit.” Another big multinational TMC, FCM, recently launched a new feature to rank the urgency of inbound traveler emails and route them accordingly […]