
Marriott and Starwood Loyalty Programs Merge
Marriott has announced that, beginning in August 2018, members of Marriott Rewards, Starwood Preferred Guest, and The Ritz-Carlton Rewards will be able to merge their accounts into a single loyalty program. The unified loyalty program will…

How Hotels are Attracting Business Travelers
Road warriors have often had to forego their well-being when traveling, but hotel chains have realized that traveler satisfaction goes beyond free Wi-Fi. Whether it's the ability to find healthier food options or fit a workout into their…

Expanding the Travel Ban - TI Provides Information to Help You Prepare
As the Risk, IT, and Security teams await the expansion notification of the electronics ban, Travel Incorporated is providing up-to-date information and recommendations to get ahead of this situation and ensure travelers are always safe…

Choice Hotels
There has been a lot of recent press from certain hotel chains relating to why they may not be meeting their guidance projections, as well as hinting at the possibility of expanding beyond the now current 48-hour cancellation to a 7-day…

American Airlines Creates Customer Service Strategy
In the wake of a turbulent year for the airline industry, American Airlines is finding unique ways to rebuild its image in the consumers’ eyes by introducing a new customer service strategy with benefits to the AAdvantage membership, and…

Airbnb – Concur Integration
In April of this year, TI Insights provided our views of the Sharing Community, with specific thoughts as to the readiness of Airbnb for the corporate business traveler. Although Airbnb boasts their property count of over 4 million listings,…

TI in the News
The Beat recognizes Travel Incorporated as one of three leading Travel Management Companies who are using artificial intelligence (AI) to bring about a more efficient and easier way of accessing travel program data. For the full article,…

The What, Why, and When of the NDC
Wouldn’t it be nice to be able to do a side-by-side shopping comparison when booking your next flight? With the New Distribution Capabilities (NDC), you can, or, at least, you will. Find out the what, why, and when of the NDC, and how…

Artificial Intelligence
How TI is Delivering AI by Leading the Business Travel Community with the TI Bot Engine
No matter the industry, every business travel program is aligned when it comes to the top four challenges:
Safety and security of their travelers
…