American Airlines

American Airlines Creates Customer Service Strategy

In the wake of a turbulent year for the airline industry, American Airlines is finding unique ways to rebuild its image in the consumers’ eyes by introducing a new customer service strategy with benefits to the AAdvantage membership, and…
Airbnb Integration

Airbnb – Concur Integration

In April of this year, TI Insights provided our views of the Sharing Community, with specific thoughts as to the readiness of Airbnb for the corporate business traveler. Although Airbnb boasts their property count of over 4 million listings,…
TI in the News

TI in the News

The Beat recognizes Travel Incorporated as one of three leading Travel Management Companies who are using artificial intelligence (AI) to bring about a more efficient and easier way of accessing travel program data. For the full article,…
NDC

The What, Why, and When of the NDC

Wouldn’t it be nice to be able to do a side-by-side shopping comparison when booking your next flight? With the New Distribution Capabilities (NDC), you can, or, at least, you will. Find out the what, why, and when of the NDC, and how…
Artificial Intelligence

Artificial Intelligence

How TI is Delivering AI by Leading the Business Travel Community with the TI Bot Engine No matter the industry, every business travel program is aligned when it comes to the top four challenges: Safety and security of their travelers …
Laptop Ban blog

FAA Urges Laptop Ban

The Federal Aviation Administration put out a statement this past Friday, October 20, 2017, urging aviation authorities around the world to ban large electronic devices like laptops from being transported in checked bags. The issue of…
Government Warning System

State Department Implements New Travel Warning System

Understanding the complexity, frequency of change, and overall challenges around staying up to date with potential impacts to our travelers’ safety, the U.S. State Department has launched a new travel warning system which is designed to…
Southwest Engine blog

After Tragedy, Southwest Airlines Has Completed Its Inspections

Safety concerns following the recent Southwest Airlines tragedy, in which an engine broke apart, shattering a window, and ultimately causing the death of the passenger seated by the window, roused the FAA to order new engine inspections.…
Duty of Care blog

Duty of Care

There have been many articles written and recommendations made about Duty of Care and Risk Management, but what really matters is how your company has addressed its obligation and what processes have been put in place to immediately respond…