UA Puts Renewed Focus on Customer Service

United Airlines has announced changes in policy to put its customers first, above on-time statistics and other important metrics. As one part of their approach, United plans to delay their own flights if multiple passengers are late for their…

Getting the Most of Your TSA Benefits

TSA PreCheck is a well-known, fairly inexpensive option for frequent travelers to get through preliminary security screening faster, allowing you to get to your gate on time. Some benefits of TSA PreCheck include getting an exclusive security…

Boeing 737 Max 8: What's Next?

Investigations into what caused two Boeing 737 Max 8 flights to crash in similar ways less than six months apart are still ongoing. Inspections found that both ill-fated aircraft were missing safety features that could have helped the pilots…
How to reduce the cost of travel - business travel spend savings opportunities

Reviewing Shifts in Travel Spend

Second only to employee salary and benefits, the T&E category is an area of cost control that should be analyzed and evaluated each year to determine opportunities for further cost reduction. It is important to keep in mind the need for…
Premium Airline Services Comparison of Classes

Premium Classes of Service

Airlines are continuing to adjust their seating configurations, associated pricing, and perceived value to business travelers. How do you determine if it is the right time to consider amending your program to adjust your policy and decision…
Traveler uses digital technology to reduce travel costs and procurement

Four Ways Technology Can Reduce Your Travel Costs

Travel Managers strive to balance traveler safety, comfort, policy compliance, and the company’s bottom line - a challenge that sometimes makes them the ultimate tightrope walkers. The travel industry is ever-changing, and new technology keeps…

Starwood Data Breach

Data breaches are becoming ever more prevalent across all industries. The recent breach of Starwood exposed personally identifiable information of up to 500 million Starwood guests. Security concerns like this raise questions of more secure…

Business Travel Industry Remains Optimistic for 2019

Many corporate travelers and managers are concerned about slowdown warnings on 2019 business travel growth. Situations like the December-January government shutdown and a recent travel advisory from the U.S. State Department cautioning visitors…

The Government Shutdown Ends

President Trump announced that the government shutdown will end for a period of three weeks until February 15, 2019. The temporary agreement allows a three-week period for further discussions and negotiations. An end to the shutdown, however,…