Posts

ti insights featured

The Shifting Complexity of Group and Incentive Travel

Over the past two years, we have seen a significant shift in the management and requirements for Group, Meeting and Incentive travel.
TMCs Using AI To Target Low-Hanging Fruit:' Inbound Email Automation

TMCs Using AI To Target ‘Low-Hanging Fruit:’ Inbound Email Automation

Asked how the world's largest travel management company was applying artificial intelligence, American Express Global Business Travel CEO Paul Abbott in December said inbound email automation was "the biggest area of low-hanging fruit." Another…
ti insights featured

Duty of Care for Domestic Business Travel

2024 is proving to be a year of resetting, redefining and reestablishing numerous components to business travel programs. The safety and security of your travelers is paramount to your organization and to Travel Incorporated. The trend, however,…

Episode

Traveler Safety – Whose Role is it Anyway?

Business travel hasn’t been the most traveler-friendly of endeavors these past few months and there is a need for a truly intentional and collaborative approach to effect change.  Join Elizabeth West, Editorial Director for the BTN Group, as we dive into their recent research project, the Traveler Experience Index.

The Traveler Experience Matters

Business travel hasn’t been the most traveler-friendly of endeavors these past few months and there is a need for a truly intentional and collaborative approach to effect change.  Join Elizabeth West, Editorial Director for the BTN Group, as we dive into their recent research project, the Traveler Experience Index.

Modern Airline Retailing, Innovation or Disruption?

With American Airlines' recent announcement of the April 1 launch for their modern retailing initiative, Travel Incorporated invited Cory Garner, CEO of T2RL and former American Airlines executive to join us for a lively discussion about the timing, technical challenges and what this shift in distribution means for the business travel community.