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The Shifting Complexity of Group and Incentive Travel

Over the past two years, we have seen a significant shift in the management and requirements for Group, Meeting and Incentive travel.
TMCs Using AI To Target Low-Hanging Fruit:' Inbound Email Automation

TMCs Using AI To Target ‘Low-Hanging Fruit:’ Inbound Email Automation

Asked how the world's largest travel management company was applying artificial intelligence, American Express Global Business Travel CEO Paul Abbott in December said inbound email automation was "the biggest area of low-hanging fruit." Another…
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Duty of Care for Domestic Business Travel

2024 is proving to be a year of resetting, redefining and reestablishing numerous components to business travel programs. The safety and security of your travelers is paramount to your organization and to Travel Incorporated. The trend, however,…
New Risk Management Standards: ISO 31030

New Travel Risk Management Standards: ISO 31030

(January 2022) Travel Risk Management — Guidance for Organizations ISO 31030: 2021 Edition The ISO, International Organization for Standardization, is a worldwide federation including members from international organizations, governmental…