Corporate Travel Management

Beyond the Dashboard: Decoding the Traveler Buying Behavior Inside Your Travel Data

Spend, savings, and booking volume show where your program has been. Behavioral data reveals where it needs to go. Traditional metrics offer a clear historical
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As a Travel Manager, you know that the best technology is one tool in your playbook and it can only do so much if the person on the ground isn’t engaged.

Shifting the Focus: Why Traveler Awareness is Your Strongest Asset

As a Travel Manager, you know that the best technology is one tool in your playbook and it can only do so much if the
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Duty of Care: Your 3 Primary Pillars of Modern Travel Safety

In an era of unpredictable weather, geopolitical shifts, and travel disruptions, protecting your team is more than a policy, it’s a necessity. A structured Duty
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Service That Shows Up:

How Strong Partnerships Protect Travelers, and Travel Programs, During Disruption The January 2026 winter storms were more than a weather event. They were a real-time
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TI – Your Partner for Travel Technology Integration

Small and medium enterprises (SMEs) are entering 2026 with ambitious growth plans, and business travel remains central to achieving them. Balancing Growth and Efficiency Yet
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Gaining the Edge Through Supplier Partnerships

Projections for 2026 outline a landscape defined by rising supplier costs and shifting pricing models for small and medium enterprises (SMEs). Unlike large corporations, SMEs
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Policy Compliance – More than Cost Control

From Spend to Traveler Empowerment For small and medium enterprises (SMEs), most commonly referred to as those companies with under 1500 employees. From Spend to
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Key Trends for June 2025: Positive Signs for Business Travel Recovery

As we reach the middle of 2025, corporate travel is showing solid signs of bouncing back after a tough start to the year, which was
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Navigating Economic Instability: Practical Steps for Travel and Procurement Managers

With the economy constantly shifting, travel and procurement managers are being challenged to do more with less. Rising costs, supply chain issues, and market fluctuations
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How the New FTC Hotel Rate Disclosure Rule Benefits Travel Managers

Corporate Travel Managers have routinely been challenged with managing budgets around the full cost of hotel stays due to the historic omission of various fee
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Southwest Airlines – Balancing Rewards to Shareholder and Most Loyal Traveler

This month, Southwest Airlines unveiled significant updates to fare structures and baggage policies—signaling a shift toward a more tailored and revenue-driven approach. At the heart
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US Airlines Challenging DOT Rulings by Biden Administration

Several major US airlines are challenging a series of Department of Transportation (DOT) regulations introduced under the Biden Administration, which the Department stated focused on
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How to Tailor Your Hotel RFP Questions, Including Sustainability Practices

Our clients often inquire whether they are asking the right questions in their hotel RFPs to identify how properties are adapting to new requirements by
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TMCs Using AI To Target Low-Hanging Fruit:' Inbound Email Automation

How TMCs Use AI for Inbound Email

Asked how the world's largest travel management company was applying artificial intelligence, American Express Global Business Travel CEO Paul Abbott in December said inbound email
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Duty of Care for Domestic Business Travel

2024 is proving to be a year of resetting, redefining and reestablishing numerous components to business travel programs. The safety and security of your travelers
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