Business Travel

Return on Value Client Success Online Booking Platforms Global Program Management

Unlock Your Return on Value

Today’s market is dynamic – achieving your complete Return on Value requires balancing commercial and intangible components.

Maximizing Return on Value in Corporate Travel Management

A successful program requires a balance of commercial and intangible value.

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Commercial Value

Unused Ticket Reclaim
Void/Refund Management
Policy Compliance and Advanced Purchase
Supplier Discounts – Corporate Loyalty Programs
Driving Preferred Supplier Bookings for Future Savings
Credit Card Reconciliation

Intangible Value

Traveler Satisfaction/Employee Retention
Duty of Care and Risk Management
Operational Efficiency and Process Improvement
Strategic Supplier Partnerships and Engagement
Innovation in Technology
Proactive Opportunity Identification and Project Implementation

Proactive Client Success Management

Client Success is our DNA

We are an extension of your team – ensuring proactive and exceptional program management.

Extension of Your Travel Program

Single Point of Contact – Proactive and Attentive
Strategically Align Goals – Corporate Culture and Business Objectives
Identify Cost-containment Opportunities
Consultative Opportunity Identification

Intentional Focus

Collaboration of Travel Program Strategy
Traveler Buying Behavior Analysis
Unused Ticket Management and Tracking
Supplier Agreement Benchmarking and Measurements
Program Health Check

Creative Solutioning

Traveler Safety and Security – Duty of Care
Travel Policy Review and Recommendations
Tailoring to your Program Objectives

Beyond Cost Savings - Avoiding Spend

While reclaiming spend is paramount, we identify ways to avoid spend in the first place.

Shift Traveler Buying Behaviors

Dynamic Rate Monitoring and Rebooking for Air and Hotel

Hotel RFP Benchmarking

Service Excellence

Exactly what your travelers deserve – Our team delivering excellence with every engagement. Always exceeding your expectations.

100% In-House Travel Consultants – Even After-Hours
Consistency in Service – Attentive and Accurate
Executive Service for your C Suite and Executive Admins
Traveler Self-Service Technology

Online Booking Platforms

Your Choice in Online Booking Platforms – You decide what is right for you and your travelers.

We make the most of your travelers’ user experience – with our Online Travel Services Team.

Site optimization
One-to-One traveler technical resources
97% first call resolution
No problem ticket requirements

All at no cost!

Global Travel Management

Unmatched Quality of Service Worldwide

We make global travel simple. Travel Incorporated provides a single point of contact for every global program, overseeing all aspects of cost containment, savings, service delivery, and program optimization. Our expertise and understanding of the nuances within each region are invaluable in ensuring that each service configuration aligns with the needs of your in-region travelers.

Service excellence and configuration oversight
Consolidated global reporting and analytics
Duty of Care tools and Risk Management partnerships
Traveler first services and technology

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Countries

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Continents

Our Approach - Your Advantage

Single Point of Contact

Global Client Success Manager based in the US
Leveraging Total Spend to Maximize Carrier Discounts
World-wide Program Oversight

Consolidated Reporting

Real-Time Access to Regional Reporting
Global Data Consolidation
Analytics for Spend Optimization

Regional Culture and Content

Local Rail, Hotel and Air content Unique to Each Region
Online Booking Tools and Mobile Apps with Local Language and Currency

Consistency in Service Levels