TMCs Using AI To Target Low-Hanging Fruit:' Inbound Email Automation

TMCs Using AI To Target ‘Low-Hanging Fruit:’ Inbound Email Automation

Asked how the world's largest travel management company was applying artificial intelligence, American Express Global Business Travel CEO Paul Abbott in December said inbound email automation was "the biggest area of low-hanging fruit." Another…
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Duty of Care for Domestic Business Travel

2024 is proving to be a year of resetting, redefining and reestablishing numerous components to business travel programs. The safety and security of your travelers is paramount to your organization and to Travel Incorporated. The trend, however,…
Travel Incorporated - Viewpoint

Key Industry
Trends for
2024

Artificial Intelligence (AI) and Automation Presents both excitement and challenges for individuals and business professionals, emerging as a dynamic and transformative force in the travel industry. Its potential lies in enhancing the traveler…
Rebuilding a Best in Class Travel and Expense Policy

Rebuilding a Best In Class Travel and Expense Policy

(09-28-2023) TRAVEL Establishing a Committee: Whether reviewing or rebuilding your policies, create a committee to include all relevant stakeholders. This includes not only divisional stakeholders such as Human Resources, Risk Management,…
2024 Hotel Sourcing

Hotel Sourcing Season 2024 – What Lies Ahead

(09-28-2023) Sourcing hotels is normalizing! While we see continuous change in all areas of preferred supplier negotiations, the hotel sector is working towards increasing transparency and partnerships with their corporate customers. KEY…
2024 GBTA Global Biz Travel Predictions

2024 Global Business Travel: Projections and Perspectives

(09-28-2023) The Global Business Travel Association released its predictions with an exciting projection for 2024 of surpassing the global pre-pandemic business level spend to $1.4 trillion. This forecast further extends growth to $1.8 trillion…
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New European Union
Entry Requirements Planned for 2024

The European Union is putting into place a new entry requirement for 2024 which will require travelers, including those from the US, to apply for an entry authorization prior to traveling to the Schengen region of the EU.
The Voice of the Traveler

The Voice of the Traveler

Business travelers in a recent survey performed by BTN characterized travel as a fundamental work enablement mechanism for their current roles. More than 83 percent of 309 full-time workers said that business travel was “important” or…
The Now Normal, Balancing CHange.

The ‘Now’ Normal
Balancing Change

We have all heard the phrase, ‘change is the only constant’. While this may feel true, we must ask ourselves what aspects of change are imperative to incorporate into your travel programs, and how do they align within your foundational …