Top Meeting Hotels

2018 List of Top Meeting and Incentive Hotel Properties

Finding the right location for your larger meetings and incentive events can be a challenge. Your attendees and customers want a property that has all the amenities to make their conference convenient, a variety of restaurant choices within…
National Car Rental blog

National Car Rental

The app provides travelers with one point of contact to manage their rentals, with features that include: Easy Reservations – As an Emerald Club member, profile details are automatically applied so reservations are easier than ever. …
Marriott Revised Cancellation Policy

Marriott Revised Cancellation Policy

This past month, Marriott International implemented a change to their previous cancellation policy of 24-hour notification to 48 hours. Guests will now be required to cancel prior to midnight, 48 hours in advance of the day of check-in to…
Marriott and Starwood Loyalty Programs Merge

Marriott and Starwood Loyalty Programs Merge

Marriott has announced that, beginning in August 2018, members of Marriott Rewards, Starwood Preferred Guest, and The Ritz-Carlton Rewards will be able to merge their accounts into a single loyalty program. The unified loyalty program will…
Hotels are Attracting Business Travelers

How Hotels are Attracting Business Travelers

Road warriors have often had to forego their well-being when traveling, but hotel chains have realized that traveler satisfaction goes beyond free Wi-Fi. Whether it's the ability to find healthier food options or fit a workout into their…
Choice Hotels

Choice Hotels

There has been a lot of recent press from certain hotel chains relating to why they may not be meeting their guidance projections, as well as hinting at the possibility of expanding beyond the now current 48-hour cancellation to a 7-day…
American Airlines

American Airlines Creates Customer Service Strategy

In the wake of a turbulent year for the airline industry, American Airlines is finding unique ways to rebuild its image in the consumers’ eyes by introducing a new customer service strategy with benefits to the AAdvantage membership, and…
Airbnb Integration

Airbnb – Concur Integration

In April of this year, TI Insights provided our views of the Sharing Community, with specific thoughts as to the readiness of Airbnb for the corporate business traveler. Although Airbnb boasts their property count of over 4 million listings,…