TSA Tests Facial Recognition Technology for Contactless Identity Verification

As contactless travel options gain popularity in response to the COVID-19 pandemic, the TSA has begun rolling out tests for a new touchless “self-service” technology to verify traveler identification. How Contactless Facial Scanning Works The…

How Airlines are Being Evaluated

As there is no industry standard for how the airlines were to respond to the Covid outbreak, each determined their own approach to waivers, onboarding service, cleanliness, capacity limitations and loyalty rewards programs.  To some airlines…

Temporary Shifts in Preferred Airline Carriers

With this week's announcement that American Airlines will no longer be limiting capacity, which has followed United Airlines announcement last month that they will 'do their best' to contact you 24 hours in advance of your flight if it is becoming…

How Airlines Respond to Refund Requests

The impacts of COVID-19 continue to disrupt the air travel industry and now more than ever travelers hunt for concrete answers regarding ticket cancellations, voucher extensions and refunds. Since the coronavirus pandemic began airlines have…

What You Need to Know About Airlines and the Health of Your Travelers

Due to the COVID-19 or what is commonly known as the coronavirus, airlines are taking extra precautions to keep passengers healthy in the midst of travel restrictions. Aircrafts Airline carriers are doing a great job at making sure passengers…

JetBlue: Why the Cost of Checked Luggage is Rising, Again

For the second time in two years, JetBlue Airways announced the increase of checked baggage fees. Any passenger booking a flight after January 15, 2020 will be required to pay $35 for a first checked bag and $45 for a second bag. Previous bag…
,

Mobile Passport Scanning with American Airlines

American Airlines has become a trail-blazer in the airline industry when it comes to passport scanning.  Recently, the airline announced a new mobile app passport feature that gives international travelers a more convenient travel experience.…
,

New Benefits for Some United Polaris Business Cabin Travelers

Over the years, Airlines and Hotels have joined forces to build loyalty and combined service for their travelers.  Usually this takes the form of additional loyalty points through their partnership, and for some premium services in regions…

Does Boarding Sequence Impact Choice of Flight?

What boarding process is best? That’s the age-old question that lingers in the airline industry and among frequent flyers. With there being no one standard process that all airlines adhere to, it leaves room for travelers to question the process…

American Airlines and Southwest Airlines will continue Boeing 737 Max cancellation until March 2020

The unfortunate deadly crashes of two Boeing 737 Max jets have left travelers skeptical of flying the aircraft. This uncertainty has urged two U.S. carriers, American Airlines and Southwest Airlines, to further delay the return of the aircraft…