Entries by Dashia

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A Travel Policy for the Digital Age

Balancing higher traveler satisfaction ensuring all travel costs are being recovered and controlled, is a major objective for many modern businesses, and updating your travel policy to be current with today’s technology is essential to achieving that balance. This balance will likely require making a few minor adjustments while keeping an eye on where your […]

The Ten Most Expensive Cities for Business Travel

Average per diem rates continue to increase in the U.S. Hotels remain the most expensive component of an itinerary (given a multiple night stay). However, the cost of ground transportation, meals, and ancillaries, whether parking or simply grabbing a sandwich on the go, can dramatically impact the per diem based on the destination. Management consultant […]

The REAL ID Act: Some States Still Not Compliant

*Updated April 22, 2020*   Due to COVID-19, the new deadline for REAL ID enforcement has been extended to October 1, 2021. As all of us in the Business Travel community have been closely monitoring the varying levels of compliance for the REAL ID Act, a couple of states continue to lack the proper validation to […]

NDC – SAP Concur Fusion 2019 Industry Panel

Panelists: Linwood Hayes, Chief Information Officer, Travel Incorporated Erika Moore, VP & GM U.S. Sales, Travelport Anthony Toth, Managing Director – Digital Sales, United Airlines As a follow up to our TI Insights article of May 17, 2018, which outlined the basics of NDC, this year’s SAP Concur Fusion industry panel outlined what their organizations […]

UA Puts Renewed Focus on Customer Service

United Airlines has announced changes in policy to put its customers first, above on-time statistics and other important metrics. As one part of their approach, United plans to delay their own flights if multiple passengers are late for their connection. United Airlines President Scott Kirby announced that, to win business, United will focus on service, […]

Getting the Most of Your TSA Benefits

TSA PreCheck is a well-known, fairly inexpensive option for frequent travelers to get through preliminary security screening faster, allowing you to get to your gate on time. Some benefits of TSA PreCheck include getting an exclusive security lane, not having to remove items from your carry-on bag, and not having to remove shoes or other […]

Boeing 737 Max 8: What’s Next?

Investigations into what caused two Boeing 737 Max 8 flights to crash in similar ways less than six months apart are still ongoing. Inspections found that both ill-fated aircraft were missing safety features that could have helped the pilots identify the source of erratic speed and altitude changes. These safety features were optional, and Boeing […]

Reviewing Shifts in Travel Spend

Second only to employee salary and benefits, the T&E category is an area of cost control that should be analyzed and evaluated each year to determine opportunities for further cost reduction. It is important to keep in mind the need for balancing the culture of your company with the safety and comfort of your travelers. […]

Premium Classes of Service

Airlines are continuing to adjust their seating configurations, associated pricing, and perceived value to business travelers. How do you determine if it is the right time to consider amending your program to adjust your policy and decision criteria around elevated in-flight experiences? TI can help: What is a Premium class, and how does it differ […]