Corporate Solutions for Global Management


In an environment marked by globalization and dramatic changes in technology, industry practices and distribution strategies, it will be the entrepreneurial and nimble organization that is best equipped to respond with relevant solutions in a timely and cost effective manner. Given our commitment to listening for opportunities in every business and client interaction, Travel Inc. is the model of the future where advanced technology and high-touch, personal care work together to deliver superior program management.

Learn more about Travel Inc.’s unique approach to global travel management and the programs that allow us to maintain one of the industry’s highest, client retention rates.

What Makes Travel Inc. Unique

Travel Inc. offers a unique travel management experience where traditional and high-tech, global servicing combines for optimal savings, control, data management and service quality. The Travel Inc. Advantage.
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Lean & Responsive Corporate Structure
Travel Inc. is unencumbered with layers of bureaucracy that typically hinder larger organizations and our president and senior officers are engaged in every client relationship.

Tenured Industry Professionals
Our informal work environment, where job performance and associate satisfaction are equal aspirations, have resulted in one of the industry’s highest employee retention and longevity rates. Associate dedication to Travel Inc. and the clients we serve ensures service consistency and maximum account familiarity over the long-term.

Experts in Technology Integration
Travel Inc. is always looking for better and more cost-effective ways to deliver quality travel services. We have achieved success through a commitment to our own technology division, Travel Technology Solutions (TTS). Our size and expertise allows us to integrate TTS and third party technologies into all Travel Inc. service centers more rapidly and cost effectively than larger competitors.

The Greatest Value for Your Investment Dollar
It is our belief that personal service and value still remains the cornerstone of every successful business relationship. Our advanced technology position, combined with our financial strength allows us to deliver the most relevant products, services and resources as part of our standard program offering and still provide highly competitive pricing.

GalaxyNet...The Most Powerful Decision Support Tool
The web-based, GalaxyNet Enterprise system offers unparalleled analytical and decision support capabilities, integrating the most complex transactional information and yielding unique client benefits unmatched by other systems.

Global Reach
Travel Inc. supports the global servicing needs of numerous clients through a broad office network covering over 4600 locations in 70 countries, with multinational data being consolidated on a country and global basis and converted into single currency formats.

Flexible Online Booking Options
Travel Inc. offers multiple online booking options to support the unique requirements of each client relationship. By capitalizing upon the consulting expertise of our online specialists, clients are achieving adoption success in excess of 70% and realizing sizeable financial returns as a result.  

Extended Servicing Hours
Travel Inc. is one of the few agencies to provide extended servicing hours staffed with its own associates to minimize client costs and maximize traveler responsiveness, service quality and account familiarity. 99% of all traveler calls are serviced within Travel Inc.’s servicing hours.

Progressive Savings Programs

Today’s sophisticated buyer realizes that the fees paid for travel management services represent only a small fraction of total T & E costs and that the greatest opportunity for savings rests in effectively “controlling” travel expenditures. An effective travel management partner will deliver savings well in excess of program costs through the thoughtful delivery of relevant and comprehensive programs and services.
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Savings from Advanced Technology Platforms &
Expanded Supplier Access
Travel Inc. guarantees the lowest available fares and rates on every transaction by applying a wide arsenal of progressive technologies that include e-ticket tracking, pre-trip reporting, automated low fare searches, waitlist management and robust supplier inventory searches. Only travel management firms with robust inventory management systems can capitalize on the opportunities created from GDS and supplier fragmentation. Travel Inc. is pioneering the use of “Super PNR” technology to overcome evolving distribution challenges through our proprietary, Agent Assist tool. Agent Assist allows our associates to consolidate offerings from unlimited travel suppliers, wholesalers and distribution outlets to secure the lowest fares and rates.

Savings from Proactive Policy Management
Your designated Account Manager will review current policy parameters relative to your program objectives and industry standards to ensure optimal results. Through the combined application of point-of-sale transaction edits, customized booking scripts, pre-trip reporting and our Agent Assist tool, policies and preferred vendor programs are aggressively managed.

Savings from Progressive Supplier Programs
Clients benefit from Travel Inc.’s demonstrated expertise leveraging the industry’s most advanced technical/data management platform, built on Travel 2.0 architecture, to negotiate the lowest air, hotel and car rental rates.

Savings From Online Booking
Clients compliment traditional reservations with online bookings to achieve additional savings via reduced transaction fees and lower airfares, averaging 14% savings.

Value Add Savings
Travel Inc. associates leverage creative techniques and supplier relationships to achieve documented client savings through hotel no-show waivers, complimentary upgrades, cleared inventory, waived fare rules, etc.

Global Reach

The final frontier of travel management is in the global arena. Real world experience has proven that “globalization” is facilitated with greater ease and acceptance when local management preferences are respected and local offices can work with local agencies. Local agencies have stronger ties to local suppliers and a better understanding of local business practices. 
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Travel Inc. has achieved success supporting the multinational servicing needs of numerous global organizations by remaining flexible, “listening for opportunities” and developing custom solutions that leverage the following components:

  • Multi region/location servicing flexible enough to support agency partners chosen and preferred by local management.

  • Local servicing support in over 4600 cities, covering 70 countries.

  • Experienced and proven leader in data integration, consolidating data from multiple sources (agency, credit card companies, GDS)  into a single, country, regional and/or global view.

  • Strategic pricing advantages and service consistency through defined SLA’s

  • Global, 24/7 access to profiles, traveler documentation, supplier programs/policies and on the road servicing support.

  • Comprehensive traveler tracking and risk management systems.

  • Global account management programs and reviews.

Global Traveler Security

Traveler safety and security continues to evolve as one of the key issues of our time. With an increased rise in terrorism/political instability, domestic violence and natural disasters, weather and health related incidents, risk management data has become a necessary commodity for corporate America. Travel Inc.’s PeopleTrack module allows clients to locate travelers on a real-time basis, using a specific date/date range, city locator or geographic region and access robust drill down capabilities to secure the specific traveler information needed. The report can be used to instantly locate travelers in the event of a crisis or query future travel to “hot spot” areas for proactive security management
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The sophisticated tracking component can also be combined with a robust, risk management data system that will automatically access your employees travel itinerary and display country-based risk intelligence, Government and Embassy warnings, international security updates and client-specific intelligence, specific to each itinerary. Using wireless and email alerting functions, clients are able to report and react to developing situations on a real-time basis, ensuring the safety and peace of mind of their traveling employees at all times.

Responsive Consulting Services

Travel Inc. senior officers are actively engaged in every client relationship, offering insight where appropriate, guiding the servicing team where needed and serving as program advocates to your senior management. Combining access to veteran Account Managers, with strategic, “big picture” thinking that comes from our senior officers, ensures balanced program management.
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Travel Inc. provides high caliber and experienced travel management consulting as part of our standard offering. Not only will your account manager provide traditional services including implementations, client interfacing, survey management, data analysis, education/training and annual reviews, they will also provide more strategic services (within defined scope) that many agencies charge for including:

  • Online booking tool assessments and applications.

  • Customized, Company and Personal Travel Portals, providing a single, comprehensive site for housing all the travel management tools.

  • Program benchmarking and measurements using Key Performance Indicators (KPI) and customized Score Cards that "grade" overall program effectiveness.

  • Supplier data analysis and negotiation assistance.

Meeting Management Solutions

Group travel remains largely “unmanaged” in most organizations, providing enormous opportunity for incremental savings and control. Travel Inc. leverages its advanced technology position with the experienced and dedicated resources of our wholly owned subsidiary, Group Travel Partners (GTP) to realize success in this critical area.
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GTP assumes a consultative role, implementing a consolidated meetings management strategy that leverages its advanced, Cliqbook Meetings technology platform with defined policies, procedures and industry best practices to achieve savings that can range up to 25%. Cliqbook Meeting allows for a single-source, efficient, on-demand solution to orchestrate all meeting details from registration, to online booking, to planner logistical and reconciliation activities.